Terms of Service
Version 2026-10-01. Last updated: October 1, 2026.
YaironBot is operated by Valman SAS (CUIT 30-71952923-9), at Caboto 450, office 120, Autonomous City of Buenos Aires, Argentina. Contact: contacto@yaironbot.com.
Service and account use
YaironBot provides automated assistance, conversation management and scheduling within the features and limits of the selected plan. The account owner manages team access and must protect credentials, provide accurate information and have authorization to process uploaded data. Fraud, spam, unlawful use and infringement of third-party rights are prohibited.
Automation and integrations
AI can make mistakes. Businesses must review their instructions, supervise responses and maintain human assistance where appropriate. The service does not replace professional advice or emergency assistance. Integrations require permissions and eligible accounts, and their availability also depends on providers. Uninterrupted operation, instant message delivery and parity with every feature of integrated applications are not guaranteed.
Plans and monthly subscriptions
Free has no subscription charge. Paid plans renew and are charged monthly through Mercado Pago until cancellation is requested. The amount, currency and applicable conditions are shown before confirmation. Paid access starts after payment approval is verified, not simply by opening or returning from checkout. Additional capacity requires a request and payment approval; it is not activated automatically when a limit is reached.
Plan and price changes
When a change to another paid plan is approved, a new period starts and the previous one ends; unused capacity does not accumulate or carry over. Price changes for an existing subscription will be notified at least 30 days in advance and apply to future renewals, subject to applicable information and consent requirements. You may cancel before they take effect.
Pending renewals
If renewal payment is not approved, an email notice is sent and paid features remain available for three days after the period ends. The account then moves to Free without deleting its data, and cancellation of the Mercado Pago subscription is requested. YaironBot does not initiate charge retries beyond those managed by Mercado Pago. Late charges are reviewed and do not automatically reactivate a subscription whose cancellation has been requested.
Cancellation and refunds
You may cancel renewal from My plan or request assistance at contacto@yaironbot.com. Paid access continues until the end of the paid period, after which the account moves to Free. The cancellation status is displayed; subscribing again requires a new checkout after cancellation is complete. Voluntary cancellation alone does not trigger an automatic refund of the current period. Duplicate, incorrect or post-cancellation charges are reviewed individually.
These conditions do not limit any applicable statutory withdrawal, refund, cancellation or other non-waivable rights. You may use the withdrawal form or service cancellation form without signing in: a reference number is provided on submission and by email. Complaints may also be sent to the contact above, without waiving available legal remedies.
Data and account closure
Cancelling a plan does not delete the account. The owner can request deletion under “Cuenta y equipo” → “Eliminar cuenta del negocio”, confirming their password and second factor when enabled. Team access is blocked, integrations are disconnected from YaironBot and subscription cancellation is requested. The owner may choose a 30-day recovery period or deletion without recovery; operational erasure is completed within 72 hours after the selected period and confirmed by email. Recovery returns the account to Free without restarting charges or integrations. Accounts and messages held in external services are not deleted. Billing documents and payment records are kept separately for the periods required by applicable law, solely to meet legal obligations. Data and backup handling are described in the Privacy Policy.
Support and changes to these terms
Questions, cancellations and complaints are received at contacto@yaironbot.com. Material changes will be communicated before taking effect, without overriding acquired rights or legal obligations. These terms are interpreted under Argentine law, without excluding any mandatory protection or jurisdiction available to the user.